Last Updated: [21/01/2026]

At Rento, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the Rento website and related services (the "Platform"). By using Rento, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide

We may collect the following information when you use Rento:

• Name
• Phone number
• Email address
• Identification details (if required for verification)
• Property details (for owners)
• Booking and payment-related information

b. Automatically Collected Information

• Device information (browser type, IP address)
• Pages visited and actions taken on the Platform
• Date and time of access

2. How We Use Your Information

We use the collected information to:

• Facilitate property listings and bookings
• Process payments and transfers
• Verify users and prevent fraud
• Communicate booking updates, confirmations, and support messages
• Improve platform functionality and user experience
• Comply with legal obligations

3. Payments & Financial Information

• Renters make payments to Rento through secure payment gateways.
• Rento does not store complete card or banking details.
• Payment information is processed by third-party payment service providers in accordance with their security standards.

4. Information Sharing

Rento does not sell or rent your personal data. We may share information only in the following cases:

• With property owners or renters to complete a booking
• With payment gateway providers for transaction processing
• With service providers assisting in platform operations
• When required by law or legal authorities

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security.

6. Data Retention

• We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.
• Booking and transaction data may be retained for legal, regulatory, or accounting requirements.

7. Cookies & Tracking Technologies

Rento may use cookies or similar technologies to:

• Improve website performance
• Understand user behavior
• Enhance overall user experience

You may disable cookies through your browser settings, but some features may not function properly.

8. User Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent where applicable

Requests can be made by contacting us at the email address below.

9. Third-Party Links

The Platform may contain links to third-party websites. Rento is not responsible for the privacy practices or content of such websites.

10. Children’s Privacy

Rento is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: indiarentostays@gmail.com

By using Rento, you acknowledge that you have read and understood this Privacy Policy.